The Five Star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in Yahoo's Merchant Rating System, and that customers who have ordered from that store have given it the highest ratings. Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings. The testimonials below are the actual comments and ratings that our customers either e-mailed directly to us or input as part of the Yahoo! Store Customer Rating Program. TESTIMONIALS "I am very impressed with your company. I had concern of my Christmas gift reaching in time for Christmas. I expressed this to your customer service person, who made sure my gift made it to me in time by sending it next day UPS instead of 2 day, which apparently isn't guaranteed 2 day delivery for the holidays I guess. I will continue to do business with your company in the future. You have shown that you do truly care about your customers. I had a bad experience with Amazon.com this season, but you have restored my faith in online shopping. Once again, thank you very much, and have a Merry Christmas." G.K. - Edmonds, WA Rating: Excellent "Service was great. My order arrived much sooner than I expected, even in terrible weather and Christmas rush." J.W. - West Plains, MO "Received your Cat Windchimes. Nice transaction. Beautiful, quality product. Thank you." C.L. - Westbrook, CT "I have received the Bingo watch with the additional link. My friend loves it. I wanted to let you know how impressed my friends and I are with your efficient and friendly service. I look forward to doing business with you in the future." C.T. - Tallahassee, FL "I ordered 2 watches from you. I received one yesterday, and one today. I can't tell you how pleased I am with not only the watches, but with the whole purchasing experience. You are doing a great job. I'll be back!" J.R. - Greensboro, MD Rating: Excellent "Items ordered were a great value, packaged very well, and arrived faster than I had expected!" R.M. - Glen Rock, NJ "Thanx so much for making this site more accessible to me. I have bought 2 teachers a watch each and they loved it. They wore it every day...how long will these last! lol. Thanx again!" C.B. - Dallas, TX "It's here, and I LOVE it! Thanks so much!" M.M. - Pittsburgh, PA (commenting on the Sushi Shirt) Rating: Excellent "Thanks will be ordering soon!!!!!" T.M. - Englewood, CO "Thanks for the e-mails and the phone call in ref: to my order...it really shows that you guys care about what you are doing...good job!!! and thanks again!!!" J.D. - Sierra Vista, AZ Rating: Excellent "I received the watch I ordered in good condition, well packed, and promptly received." E.B. - Waltham, MA Rating: Excellent "Highly recommended seller with expedited e-mail communication and lightning quick shipment. I am very pleased with the attention given to this transaction." L.C. - Olympia, WA Rating: Excellent "My e-mail order was confirmed immediately. The product arrived sooner than expected in excellent condition. I am very pleased with the quality of the product. I would purchase from CSA Worldwide Gifts again." D.B. - Sterling Heights, MI Rating: Excellent "I ordered 5 watches which were to be personalized. I could hardly believe it when they arrived in just one week! Now that's what I call service!" B.H. - Shallotte, NC Rating: Excellent "Fabulous idea and GREAT quality. This is my SECOND order of many to come. Offering so many different charms solves my gift giving forever. Great work! Thanks for being there for my needs!" J.J. - Enterprise, AL Rating: Good "No problems at all for some company I have never heard of before! Prices not bad at all. Saved me $10 compared to a popular magazine." D.R. - Ocean City, MD "Thank you - received my order today - gifts for my daughter - she will be very pleased, as I am - your service was excellent." J.R. - Green Brook, NJ Rating: Excellent "I was very happy with CSA Worldwide Gifts. The order process was extremely quick and I received my item in 3 days. Thank you." K.N. - Harrison, NJ Rating: Excellent "Fantastic. The Christmas bracelettes and watch are the highest quality and excellent design. I ordered 3 shipments because everyone wants one. Other charms are available and I will order more for gifts. Best shopping experience I have had." J.J. - Enterprise, AL "Just wanted to let you know we received our merchandise today and was pleased with your service. We appreciated the updates you gave us. Thanks again." M.P. - Bellingham, WA Rating: Excellent "My package arrived quickly, and I was quite satisfied with the merchandise!" J.M. - Mechanicsburg, PA Rating: Excellent "Everything arrived in great shape in a very timely manner. I was very impressed with them and would use them again without a second thought... They were great." K.R. - San Jose, CA Rating: Excellent "My phone message was answered in a timely manner and a lot of time was spent helping me with my purchase. Everything arrived in plenty of time and in great condition. Thanks!!" L.T. - Atlanta, GA |
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